Delivery

Shipments and returns

At Made Personal we have reputation for prompt dispatch and delivery, orders are usually dispatched within 1 working day direct from our manufacturing base in East Sussex.

DELIVERY OPTION ESTIMATED DELIVERY TIME  COST
FREE STANDARD 3-5 working days or sooner. We usually dispatch items within 1-2 working days using Royal Mail First Class. FREE for all orders over £30!*UK Mainland Only.
Royal Mail 24™ 1-3 working days or sooner. We usually dispatch items within 1-2 working days. £3.95 for the entire order.

 

We offer FREE standard delivery for all orders placed over £30.

FREE delivery on all Cotton Tote Bags and Christmas Sacks

 

Returns

We trust that you will be completely satisfied with with your purchase. Customer satisfaction is very important to us please contact us within 14 days if you have a problem with your order. Unfortunately we are unable to accept returns on made to order personalised items (see our terms and conditions). Please ensure that all personalisation details are correct before submitting the order as we cannot replace or refund orders which are incorrect. Please also consider the resolution and quality of any photograph submitted for print.